Send a Broadcast Announcement With SMS Messaging
Sending a Broadcast is an easy way to share announcements with your group. Messages can be sent via text message and/or email. Not only does this tool save time by sending the messages simultaneously, admins can also choose recipients from a Smart List or a distribution list. SMS text messages also have the option to be sent through a custom mobile number.
Setting up your first Broadcast
- On the left navigation sidebar, click Broadcast
- Select the +New Broadcast button on the top right
3. Enter a title
Note: This will appear as a subject line for email recipients. It will not be seen in the SMS text message format.
4. Type your message
5. Next to When*, use the dropdown menu to specify a delivery time
Delivery options
In the delivery section, both text and email are selected by default. Make sure to de-select either if you prefer one communication method. Broadcasts will always show up in a member’s news feed on the mobile app, even if you disable text or email announcements.
Note: This will appear as a subject line for email recipients. It will not be seen in the SMS text message format.
4. Type your message
5. Next to When*, use the dropdown menu to specify a delivery time
Delivery options
In the delivery section, both text and email are selected by default. Make sure to de-select either if you prefer one communication method. Broadcasts will always show up in a member’s news feed on the mobile app, even if you disable text or email announcements.
- Admins have the option to Choose a Custom Mobile Number.
- Click Preview the Email to see how the Broadcast will look in email format.
6. Click Choose Recipients Choose to send your message using one of the five options along the top of the screen:
- All members
- Choose members
- Choose a list (Please see the Distribution List section for more information about this feature.)
- Use a Smart List (Please see the Smart List section for more information.)
- Add new people (This option is to add people manually.)
Note: You may notice that the number of text recipients is not the same as email recipients. This could mean that you are missing mobile numbers or valid email addresses for some members. Members for whom you have BOTH mobile and email information will receive the Broadcast via email and text message.
7. After you have chosen your recipients, click Next
8. Review and confirm your message details, then click Confirm & Send
7. After you have chosen your recipients, click Next
8. Review and confirm your message details, then click Confirm & Send
Use the mobile app to send a Broadcast
Sending a Broadcast through the mobile app is quick and easy. This way, admins can still stay connected with their group on the go.
b. Select your recipients/lists and click Save
3. Tap Type Your Title to create an email subject line
4. Type your custom title and tap Done
Sending a Broadcast through the mobile app is quick and easy. This way, admins can still stay connected with their group on the go.
- Log on to the mobile app and click the leader icon at the bottom of the screen
- Click Broadcast
b. Select your recipients/lists and click Save
3. Tap Type Your Title to create an email subject line
4. Type your custom title and tap Done
5. Choose Type Your Message to add your text, then click Done
6. Scroll to choose your date and time of delivery, then tap Done
7. Tap Mail or Mobile Devices to de-select the channels you don’t want to use
8. Click Send or Save & Schedule
Note: Tap the title to view the message. If it has not sent yet, you will see it listed in Scheduled. If it has been sent, you will find it in the Sent tab.
6. Scroll to choose your date and time of delivery, then tap Done
7. Tap Mail or Mobile Devices to de-select the channels you don’t want to use
8. Click Send or Save & Schedule
Note: Tap the title to view the message. If it has not sent yet, you will see it listed in Scheduled. If it has been sent, you will find it in the Sent tab.
