Member Portal and Mobile App Overview

The member homepage presents club members with a snapshot of their profile and club information. They can view club info, search and email other club members, and edit payment info. In general, it’s their home base.
Layout and Activity Feed
​Once logged into their account, members are presented with their Activity Feed with the following features:
Inbox: a quick look at all emails, Broadcasts, shared payment forms, and surveys. Members can click on any of them to view details.
Events: a list of any upcoming events for the club. Click on an event to view details.
Photos: where members can view images that a club admin or other members have uploaded to the
group.
How do members view their member card?

  1. On the left navigation sidebar, hover over My Profile
  2. Select Member Card​
Note: Members can download a PDF of their member card. It will be in standard Avery business card size.
 
Pro Tip: Members can download and print a copy of their member card and give it to their spouse for use.
How do members edit their profile?
  1. On the left navigation sidebar, click on My Profile
  2. Click Edit to change any profile information
  3. Select Manage Privacy to change which information pieces are viewable to other members
Note: The privacy levels that allow others to view profile information are Anyone, Other Members, Admins, and Private.
How do add and edit a payment source?
​
  1. On the left navigation sidebar, click Payment Info
  2. To enter a new payment method, click New Payment Method
  3. Fill in the required info and click Save​
​To view or edit the information for a previously entered payment method, click the gear icon next to that payment method name, then select View or Edit.
What is the directory?
​
The directory is an interactive feature that allows club members to see the club’s database of members. Members are searchable by name, and the directory shows all group members. They are presented as tiles with a member’s picture and profile information (if available). Members can hover over a member tile and view available social media links or send an in-platform email. To view the directory, and send an in- platform email:
  1. On the left navigation sidebar, click Directory
  2. Select the club directory to view
  3. Click on a member tile, or type a name in the search bar
  4. To send in-platform email: After selecting a member tile, click on the envelope icon
Note: Members can click on a member tile to view other clubs they have in common, events attended
together, and a history of communications.
Mobile app overview

The memberplanet app is free and available for Apple and Android devices. On the mobile app, members can stay connected with their club, make payments, view their membership card, view recent activity, and more. Upon logging in, members can toggle between the elements they wish to view.

​The Activity Feed, Events, and Photos sections can be viewed in the same
way as on desktop.

Note: On desktop, the Activity Feed section is labeled Inbox, but in the mobile app, it’s labeled Feed; both present the same club information, such as emails and surveys.
  1. Click the menu icon in the upper left corner of the app to reveal the other app sections and their functions.

Some key capabilities to be aware of from those sections:
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My Member Card: View your member card. Once the card has been viewed, it is stored on the app, so members do not need online access for subsequent viewing.
My History:  View transaction history.