Manage and Track Emails
This section allows admins to monitor all sent emails and drafts, as well as scheduled emails, in one area. Being aware of your tracking information allows you to know what is working and what isn’t. Use that information to help decide which emails become templates for later use.
Sent: Explore details of emails you’ve sent. Click on the gear icon to reveal options for viewing, resending, copying, and deleting the email.
Drafts: View all the emails you’ve created, but haven’t sent.
Scheduled: Emails you’ve completed and set to be sent at a date/time in the future.
Tracking: View details about receipt details for emails you’ve previously sent.
Bounced: See a history of emails that were returned undeliverable. This includes recipient details, such as name and email address sent to.
Unsubscribe: View who has opted to receive emails from your group anymore. This includes recipient information and a comment section.
Spam: See which emails have gone to a member’s spam folder.
Drafts: View all the emails you’ve created, but haven’t sent.
Scheduled: Emails you’ve completed and set to be sent at a date/time in the future.
Tracking: View details about receipt details for emails you’ve previously sent.
Bounced: See a history of emails that were returned undeliverable. This includes recipient details, such as name and email address sent to.
Unsubscribe: View who has opted to receive emails from your group anymore. This includes recipient information and a comment section.
Spam: See which emails have gone to a member’s spam folder.
How do I view email tracking?
This function allows you to monitor all your sent emails. Search for the campaign name or select a date range. View whether your email was delivered, bounced, opened, clicked, unsubscribed or it went to the spam folder for all recipients. Tracking is incredibly useful not only in determining which emails are effective, but also in choosing whom to communicate with. For example, send another email to members who haven’t opened previously sent emails, or to those who haven’t clicked on a call to action, such as an RSVP link, to find out why.
Note: The default date range for tracking is set at one month. To view tracking information for a wider date range, select the calendar and adjust.
This function allows you to monitor all your sent emails. Search for the campaign name or select a date range. View whether your email was delivered, bounced, opened, clicked, unsubscribed or it went to the spam folder for all recipients. Tracking is incredibly useful not only in determining which emails are effective, but also in choosing whom to communicate with. For example, send another email to members who haven’t opened previously sent emails, or to those who haven’t clicked on a call to action, such as an RSVP link, to find out why.
- On the left navigation sidebar, click on Emails
- Click on the Tracking tab
Note: The default date range for tracking is set at one month. To view tracking information for a wider date range, select the calendar and adjust.
