• Home
  • Admin Role Permissions
  • Connect Now
  • Database 2.0
  • Membership Cards
  • Communication
  • Events
  • Training Videos
  • Great Examples
  • FAQs
  • Mobile App
USAF Club Success
  • Home
  • Admin Role Permissions
  • Connect Now
  • Database 2.0
  • Membership Cards
  • Communication
  • Events
  • Training Videos
  • Great Examples
  • FAQs
  • Mobile App
USAF Club Success

Event Reports and Event Additional Functions

Admins have access to view event reports and make use of additional event functionality:
​
Record an RSVP/offline payment
View event responses
View/edit RSVPs
Copy an event

Collect payments with the mobile app

memberplanet logs and tracks your emailed event invitations, so you can return at any time to see which ones were delivered and which, if any, need to be resent. It is a best practice to send a couple rounds of invitations, since some emails get lost in a busy inbox.
 
1.  On the left navigation sidebar, hover over events, then select Manage events
2.  Click on the event name
3.  At the top of the page will be a breakdown of RSVPs and Invites Sent 
Picture
4.  To view who has received the invitations in further detail, click View Email History on the right side of the screen
5.  Click the View Full Tracking Details button
6.  From here, you can view who has opened the invite and/or replied

Record an RSVP/offline payment 

As an admin, you can record an RSVP or an online payment for your members.

To record an RSVP:

1.  On the left navigation sidebar, hover over events, then select Manage events
2.  Click on the event name
3.  Scroll down to the Guest List & Invitations section and select Guest List 
Picture
4.  Click on the gear icon for the member you wish to record, and select Record RSVP
​5.  Fill out the information fields
6.  Click the Continue button. You will receive a confirmation once the task is completed

To record an offline payment: 

1.  On the left navigation sidebar, hover over events, then select Manage events
2.  Click on the event name
3.  Scroll down to the Guest List & Invitations section and select Guest List
4.  Click on the gear icon for the member you wish record, and select Record Payment 
Picture
5.  Fill out the information fields
6.  Click Continue

View event responses

Admins can monitor and track RSVPs, ticket sales and purchases for events.

1.  On the left navigation sidebar, hover over events, then select Manage Events
2.  Click on the event name
3.  Select View All RSVPs on the right side of the page
4. View responses by using the filter dropdown menu to see the following:
  1. All RSVPs
  2. Attending
  3. Not attending
  4. Might attend


View/edit RSVPs

Admins can also edit an existing RSVP

1.  On the left navigation sidebar, hover over events, then select Manage Events
2.  Click on the event name
3.  Scroll down to the Guest List & Invitations section and select Guest List
4.  Click on the gear icon for the member you wish to record, then select Edit RSVP from the dropdown menu
5.  Fill out the information fields
6.  Click the Continue button

Copy an event

1.  On the left navigation sidebar, hover over events, then select Manage Events
2.  Click on the event name
3.  Click Copy on the right side of the screen
4.  Add new title if needed, as well as new date/time
5.  Click Copy Event
​Note: Once copied you will be able to edit the new event copy

Collect payments with the mobile app

Through memberplanet’s mobile app, admins can collect payments for their group on the go. You can use your smartphone to scan credit cards to accept payments without any additional hardware. It can help your group raise money for a cause or collect funds in an easy and efficient way.

1.  Log on to the memberplanet app
2.  Tap the list icon in the upper left side of the screen
3.  Tap Collect Payment
4.  Tap the group for which you are raising funds
5.  Tap the payment item you would like to collect for, such as a form, or general payment
      1.  If you are collecting a payment from an existing member: Tap the member you would like to collect from     
     2.  If you are collecting a payment from someone who has yet to be added to the group:    Tap Not a member
               a. If non-member, enter the payer’s information
               b. To accept the payment on the spot, make sure Pay Now is selected
               c. Enter the amount
Picture


​Note:
The mobile app allows admins to collect credit card payments without any extra hardware. Use the camera of any iPhone or Android smartphone to read the information directly from a credit card. Scanning the credit card does not save the photo to your device.
​
Security


Security is enforced on multiple levels. Only group admins with specific permissions have access to the Collect Payment function, and the payment information is transmitted securely via SSL, encrypted and tokenized on the memberplanet servers.

Support

EMAIL US: Support@memberplanet.com
FAQs​
PRIVACY POLICY
​TERMS OF USE

​Follow Us

download our app

Picture
Picture
© 2020 memberplanet, LLC. ALL RIGHTS RESERVED.